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Rogers Video Direct
Rogers.com

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About Us
 
Rogers Plus is the largest Canadian-owned specialty video retailer in Canada, and the largest Wireless retail provider in all of Canada. Although we're probably best known to many Canadians as their neighbourhood video store, we offer our customers a good deal more.

As part of the Rogers Group of Companies, our network of stores provides Rogers Cable and Rogers Wireless with a great way to reach out to customers in many Provinces. That's why you'll find great offers on Rogers Wireless products in all of our stores.

In addition, the majority of our stores in Rogers cable-licensed areas (Ontario and the Atlantic Provinces) offer cable sales and service. This means that you can come into one of those stores to pick up a digital cable box; open or close a cable account; choose your cable package; arrange a pay per view event; subscribe to Rogers Yahoo! Hi-Speed Internet service, change billing information, or pay your cable bill.

Our stores in Rogers cable-licensed areas also offer Rogers Wireless sales and service including Rogers Home Phone and Rogers Yahoo! High Speed Internet. This means that in addition to on-the-spot Rogers Wireless activations, our people are also trained to help customers select communication services, and choose the best rate plan for their needs. We even handle phone upgrades.

Career Opportunities

We're proud to offer all Rogers customers the same friendly, face-to-face service that our video customers have come to expect. We're also proud to offer our people rewarding career prospects within a dynamic, growing company that values and rewards leadership and commitment above all else.

It doesn't matter how much or how little actual retail experience you have. If you've got a passion for people and a desire to learn and grow, then we've got opportunities for you in our stores.

To find out more about those opportunities, click here.

For all other business inquiries, please call (604) 270-9200. Or mail us at:

Rogers Video Head Office
Unit #100, 10991 Shellbridge Way
Richmond, BC, Canada V6X3C6

A Rogers Video Snapshot

Company Name:
Rogers Video, a division of Rogers Cable Communications Inc.

Mission:
To be canada's first choice in home entertainment and communication solutions

Head Office:
Unit # 100 10991 Shellbridge Way, Richmond, B.C. V6X 3C6
Telephone: (604) 270-9200
Web site address: www.rogers.com/plus

Locations:
Over 390 stores located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Newfoundland and Labrador, and the Yukon Territory.
Distribution Centre: Calgary, Alberta
Regional Office: Toronto, Ontario

Employees:
Total Employees: 4500
Richmond Head Office: 120

President and CEO:
Chuck van der Lee

Media Contact:
Harold Simons
Manager, Communications
Email: harold.simons@rci.rogers.com
Tel: 604.303.2085

Awards

  • Canadian Entertainment Network, Best Canadian DVD Retailer of the Year 2005 and Best Chain Rental Retailer 2005.
  • Lotus Award 2004, Best Multi-media Campaign for the Rogers Video Indoor Games.
  • Canadian Entertainment Network (CEN), Canadian Retailer of the Year 2004.
  • British Columbia American Marketing Association "2002 BCAMA Marketer of the Year"
  • Video Software Dealers Association (VSDA) "Retailer of the Year 2002" in the large chain category
  • PNE Sponsor of the Year Award 2001
  • Retail Council of Canada, "2001 Retail Marketing Award of the Year"
  • Video Software Dealers Association (VSDA) "Canadian Retailer of the Year" in 1993, 1995, 1997.
  • Premiere Magazine's "Canadian Retailer of the Year" in 1992, 1994, 1995, 1996, 1997.

Innovation

  • First Canadian video retail chain to carry Digital Video Discs (DVD)
  • rogers.com/plus for up-to-date New Release schedules, detailed descriptions of over 30,000 movie titles, VideoZine email newsletter, Video Alerts, weekly top 10 lists, and store promotions details
  • Expanded product lines that includes Rogers Cable, Rogers Yahoo! Hi-Speed Internet, and Rogers Business Solutions, and Rogers Photo in select stores
  • Rogers Wireless products in all stores

Product Offering

  • DVD movies for Rent and Sale
  • Rogers Wireless phones and accessories
  • Games, Consoles and Accessories for Rent and Sale
  • Confectionery and Accessories

Service Offering

  • Rogers Cable bill payments are accepted at all Stores located in Rogers Cable licensed areas. These stores offer new activation for both Hi-Speed Internet and Digital Cable.
  • Rogers Cable and Rogers Wireless sales and service at 94 fully integrated Stores (Ontario & New Brunswick).
  • Rogers Wireless bill payments accepted at all Rogers Video locations across Canada.

Public & Community Relations

  • Rogers Video Jolly Trolley Program - There are 34 Rogers Video Jolly Trolleys in children’s hospitals and care facilities across the country. These trolleys are equipped with a Toshiba television, a Toshiba DVD/VHS player and a Nintendo Game Cube. They are stocked with an extensive library of family and children’s movies provided by Rogers Video’s studio partners for the enjoyment of children while they are convalescing.
  • Pledge to Parents - The Pledge to Parents is found on the back of most of our major movie release’s rental cases. This guide provides parents with an outline of the content and subject matter that is contained in the movie. Parents may also add restrictions to their customer account to ensure that their children rent parent-approved material.
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